In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 01, 2026 - 02:00 UTC
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services. The maintenance is scheduled to begin Thursday, April 30, 2026 at 7:00 PM PT and to finish May 01, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.
May 1, 202602:00-12:00 UTC
Investigating - Start Time :2026-04-29 19:35 UTC We are currently observing delivery issues in US - AT&T Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
Apr 30, 2026 - 17:31 UTC
Investigating - We have received a notification regarding an issue which is causing a delay in Incoming messages on O2 network Clients may experience delay in Incoming messages send from the end users on O2 network. The cause of this issue is under investigation at this time. We will provide an update as soon as more information becomes available.
Apr 30, 2026 - 16:13 UTC
Completed -
The scheduled maintenance has been completed.
May 1, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 03:00 UTC
Scheduled -
Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services. The maintenance is scheduled to begin Thursday, April 30, 2026 at 8:00 PM PT and to finish April 30, 2026 by 10:00 PM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.
Apr 30, 20:38 UTC
Apr 30, 2026
Unresolved incidents: Delivery Issue US - AT&T, Delay in Incoming Messages from O2 Network.
Resolved -
Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 29, 13:12 PDT
Apr 29, 20:15 UTC
Investigating -
Start Time : Apr 29, 2026 - 11:51 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with Verizon. The cause of this issue is under investigation at this time.
Apr 29, 18:56 UTC
Resolved -
This incident is now resolved.
Apr 29, 13:24 UTC
Investigating -
We are currently observing a partial disruption impacting incoming message delivery for a subset of UK virtual numbers. Our team has identified delays in receiving inbound messages on a few numbers. This issue is not affecting all traffic and is limited to specific routes. Impact:
Delayed or intermittent receipt of incoming messages Limited to a subset of UK numbers
Action Taken: Our engineering and carrier teams are actively investigating the issue and working towards a resolution on priority.
Next Update: We will share the next update within the next few hours or as soon as we have further clarity.
We sincerely apologize for the inconvenience and appreciate your patience.
Apr 28, 10:17 UTC
Resolved -
This issue has been resolved. The messages are getting delivered as usual. End Time : Apr 28, 22:17 UTC
Apr 29, 12:37 UTC
Investigating -
Start Time : Apr 28, 17:48 UTC We are currently investigating an issue affecting inbound messages from AT&T, where some messages may not be received. Our team is actively looking into this, and we will provide an update as soon as more information becomes available.
Apr 28, 18:04 UTC
Resolved -
Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 28, 19:58 PDT
Apr 29, 12:36 UTC
Investigating -
Start Time : Apr 28, 2026 - 14:13 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting inbound (MO) SMS via short code (route 1). The cause of this issue is under investigation at this time.
Apr 28, 21:28 UTC
Completed -
The scheduled maintenance has been completed.
Apr 29, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 03:00 UTC
Scheduled -
A 10DLC carrier partner will be performing planned maintenance impacting 10DLC SMS and MMS services. The maintenance is scheduled to begin Tuesday, April 28, 2026 at 8:00 PM PT and to finish April 29, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC (route 1 & route 2) with subscribers.
Apr 28, 21:12 UTC
Completed -
The scheduled maintenance has been completed.
Apr 29, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 21:30 UTC
Scheduled -
Between 28-04-2026 21:30 UTC and 29-04-2026 05:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Apr 28, 16:37 UTC
Completed -
The scheduled maintenance has been completed.
Apr 28, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 18:00 UTC
Scheduled -
Between 28 April 2026 18:00 UTC and 28 April 2026 22:00 UTC, the operator Hi3G Denmark and Sweden networks will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties delivering messages to subscribers of this operator.
Apr 28, 16:39 UTC
Completed -
The scheduled maintenance has been completed.
Apr 27, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 20:00 UTC
Scheduled -
Purpose: Network infrastructure upgrade and optimization Start (UTC): 27 April 2026 20:00 End (UTC): 27 April 2026 23:00
We will be performing planned maintenance of network infrastructure at our Global (Europe) and EU Region-locked data centers to upgrade core networking equipment, ensuring stability and optimal performance. Preventive measures have been implemented to minimize any potential impact, however, brief connectivity interruptions may occur for services hosted at Global (Europe) and EU Region-locked data centers. Any disruptions are expected to last no longer than a total of 15 minutes within the scheduled maintenance window.
Apr 23, 13:00 UTC
Completed -
The scheduled maintenance has been completed.
Apr 27, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 02:00 UTC
Scheduled -
Summary: T-Mobile US has scheduled network maintenance that may impact SMS and MMS delivery.
Maintenance Window:
Start: 2026-04-27 02:00 UTC End: 2026-04-27 12:00 UTC
Expected Impact:
SMS: Clients may experience delayed or failed Short Code and 10DLC Inbound and Outbound traffic towards T-Mobile US MMS: Clients may experience delayed or failed Short Code and 10DLC Inbound and Outbound traffic towards T-Mobile US
Service will automatically resume normal operations once the carrier maintenance is complete.
Apr 23, 21:05 UTC
Completed -
The scheduled maintenance has been completed.
Apr 27, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 02:01 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.
The maintenance is scheduled to begin Sunday, April 26, 2026, at 7:00 PM PT and to finish April 27, 2026, by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with T-Mobile subscribers.
Apr 24, 18:05 UTC
Completed -
The scheduled maintenance has been completed.
Apr 24, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:00 UTC
Scheduled -
Our SMS carrier partner in the United States is conducting a planned maintenance from 23 April 2026 at 21:00 PDT until 23 April 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays in delivering SMS to and from AT&T United States handsets via a subset of United States short codes.
Apr 23, 12:55 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 04:00 UTC
Scheduled -
Verizon USA has scheduled maintenance.
Impact SMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards Verizon-US Impact MMS: Clients may experience delayed or failed Short Code MT/MO traffic towards Verizon-US
Apr 21, 20:55 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 03:00 UTC
Scheduled -
Small U.S. carriers will be performing emergency maintenance impacting SMS services. The maintenance is scheduled to begin Tuesday, April 22, 2026 at 08:00 PM PT and to finish April 22, 2026 by 11:00 PM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via with these small U.S. carriers' subscribers.
Apr 22, 20:40 UTC
Completed -
The scheduled maintenance has been completed.
Apr 22, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 05:00 UTC
Scheduled -
Bell Mobility will be performing scheduled maintenance impacting toll-free SMS services for Canada. The maintenance is scheduled to begin Tuesday, April 21, 2026 at 10:00 PM PT and to finish April 22, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting outbound (MT) SMS via toll-free with Bell Mobility subscribers.
Apr 20, 17:08 UTC
Completed -
The scheduled maintenance has been completed.
Apr 21, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 04:00 UTC
Scheduled -
Verizon will be performing a scheduled maintenance impacting SMS & MMS services via all sender types (route 1&2) in US. The maintenance is scheduled to begin Monday, April 20, 2026 at 9:00 PM PT and to finish April 21, 2026 by 2:00 AM PT During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS messaging via all sender types (route 1&2) with Verizon subscribers.
Apr 20, 17:22 UTC
Completed -
The scheduled maintenance has been completed.
Apr 21, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 05:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting short code (route 1&2) SMS services. The maintenance is scheduled to begin Monday, April 20, 2026 at 10:00 PM PT and to finish April 21, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1&2) with T-Mobile subscribers.
Apr 20, 17:17 UTC
Completed -
The scheduled maintenance has been completed.
Apr 20, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:00 UTC
Scheduled -
We have received a notification from our provider regarding an update to the maintenance scope and possible impact to our services. The provider will be conducting routine database patching at EU Region-locked data center. Our Clients may notice brief issues with sending and receiving messages in Conversations and Answers. Start (UTC): 20 April 2026 18:00 End (UTC): 20 April 2026 20:00
Apr 17, 15:57 UTC
Completed -
The scheduled maintenance has been completed.
Apr 20, 19:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 13:45 UTC
Scheduled -
International carrier partner has scheduled a maintenance impacting SMS & MMS services for International countries. The maintenance has started on Monday, April 20, 2026 at 6:30 AM PT and to finish April 20, 2026 by 12:30 PM PT. During the maintenance window, customers may experience inbound (MO) and outbound (MT) latency impacting SMS and MMS messaging via all sender types for International countries.
Apr 20, 13:39 UTC
Resolved -
Monitoring for the issue impacting all sender types MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 20, 06:52 PDT
Apr 20, 14:20 UTC
Investigating -
Start Time : Apr 20, 2026 - 04:54 PDT There is a carrier-partner incident currently impacting all sender types MMS services. Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) MMS via all sender types . The cause of this issue is under investigation at this time.
Apr 20, 13:35 UTC
Completed -
The scheduled maintenance has been completed.
Apr 20, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 02:00 UTC
Scheduled -
Upcoming scheduled maintenance notice Our SMS carrier partner in the United States are conducting a planned maintenance from 19 April 2026 at 20:00 PDT until 20 April 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T and US Cellular Corp. United States handsets via subset of United States short codes. Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US
Apr 17, 15:50 UTC
Resolved -
Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 17, 15:54 PDT
Apr 18, 08:36 UTC
Investigating -
Start Time : Apr 17, 2026 - 12:16 PDT There is a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.
Apr 17, 19:26 UTC
Resolved -
Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 16, 18:09 PDT
Apr 17, 12:32 UTC
Investigating -
Start Time : Apr 16, 2026 - 12:27 PDT There is a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.
Apr 16, 19:34 UTC