Monitoring - A fix has been implemented by carrier partner teams for the issue impacting all sender types SMS and MMS services. At this time our carrier partner teams are actively monitoring and will provide additional details in the event of further developments regarding this incident, or will otherwise confirm issue resolution shortly.
Apr 15, 2026 - 20:26 UTC
Investigating - Start Time : Apr 15, 2026 - 11:42 PDT There is a carrier-partner incident currently impacting all sender types SMS and MMS services. Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via all sender types (Route 2). The cause of this issue is under investigation at this time.
Apr 15, 2026 - 19:09 UTC
Completed -
The scheduled maintenance has been completed.
Apr 16, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 02:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting short code SMS and MMS services. The maintenance is scheduled to begin Wednesday, April 15, 2026 at 7:00 PM PT and to finish April 16, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code with T-Mobile subscribers.
Apr 15, 18:27 UTC
Completed -
The scheduled maintenance has been completed.
Apr 16, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 03:00 UTC
Scheduled -
A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada. The maintenance is scheduled to begin Wednesday, April 15, 2026 at 8:00 PM PT and to finish April 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.
Apr 15, 21:18 UTC
Completed -
The scheduled maintenance has been completed.
Apr 16, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 UTC
Scheduled -
Our SMS carrier partner in France is conducting a planned maintenance from 15 April 2026 at 13:00 PDT until 15 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from France handsets.
Apr 14, 16:43 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:00 UTC
Scheduled -
The T-Mobile network in the United States is conducting a planned maintenance from 14 April 2026 at 22:00 PDT until 15 April 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Apr 14, 16:29 UTC
Resolved -
Resolved - Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 13, 14:50 PDT
Apr 14, 12:50 UTC
Investigating -
Start Time : Apr 13, 2026 - 13:29 PDT Customers may experience minor latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.
Apr 13, 20:32 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:00 UTC
Scheduled -
External Maintenance - T-Mobile United States Upcoming scheduled maintenance notice T-Mobile USA has scheduled a maintenance.
Impact SMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US Impact MMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US
Maintenance start time: 2026-04-14 03:00 UTC Maintenance end time: 2026-04-14 12:00 UTC
Apr 13, 20:35 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:00 UTC
Scheduled -
A carrier partner will be performing scheduled maintenance impacting SMS services for France, United Kingdom, Germany, Russia, Italy, Netherlands, French’s overseas territory, Ireland and Hong Kong The maintenance is scheduled to begin Monday, April 13, 2026 at 9:00 PM PT and to finish April 14, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent non-delivery impacting inbound (MO) and outbound (MT) SMS messaging via all sender types (route 1) for UK5
Apr 13, 13:27 UTC
Completed -
The scheduled maintenance has been completed.
Apr 13, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 04:00 UTC
Scheduled -
A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services. The maintenance is scheduled to begin Sunday, April 12, 2026 at 9:00 PM PT and to finish April 13, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.
Apr 10, 18:39 UTC
Completed -
The scheduled maintenance has been completed.
Apr 10, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 03:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services. The maintenance is scheduled to begin Thursday, April 9, 2026 at 8:00 PM PT and to finish April 10, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with T-Mobile subscribers.
Apr 9, 15:12 UTC
Completed -
The scheduled maintenance has been completed.
Apr 10, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 04:00 UTC
Scheduled -
A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services. The maintenance is scheduled to begin Thursday, April 9, 2026 at 9:00 PM PT and to finish April 10, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.
Apr 9, 18:52 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 11:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:00 UTC
Scheduled -
Verizon and US Cellular Corp will be performing scheduled maintenance impacting all sender types SMS services via Route 1 & 2. The maintenance is scheduled to begin Wednesday, April 8, 2026 at 9:00 PM PT and to finish April 9, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via Route 1 & 2 -all sender types with Verizon and US Cellular Corp subscribers.
Apr 8, 20:16 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 02:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting 10DLC and Short Code SMS and MMS services. The maintenance is scheduled to begin Wednesday, April 8, 2026 at 7:00 PM PT and to finish April 9, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC and Short Code with T-Mobile subscribers.
Apr 8, 19:53 UTC
Resolved -
The required fix has been implemented and the issue is now resolved. The messaging functionality is now restored to pre-incident health. Message delivery is now operating normally. End Time : 8 April, 2026 21:00 IST
Apr 8, 19:29 UTC
Investigating -
Start Time : 8 April, 2026 10:17 AM IST We have received a notification regarding message delivery failure for few customers in India. The issue has been identified and the engineering team at the Provider end is working to implement a fix.
Apr 8, 12:18 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 02:00 UTC
Scheduled -
T-Mobile will be performing emergency maintenance impacting short code (route 1) SMS services. The maintenance is scheduled to begin Tuesday, April 7, 2026 at 7:00 PM PT and to finish April 8, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.
Apr 7, 20:52 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 03:00 UTC
Scheduled -
A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services. The maintenance is scheduled to begin Tuesday, April 7, 2026 at 8:00 PM PT and to finish April 8, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.
Apr 7, 20:09 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 03:00 UTC
Scheduled -
Verizon will be performing scheduled maintenance impacting toll-free SMS services. The maintenance is scheduled to begin Tuesday, April 7, 2026 at 8:00 PM PT and to finish April 8, 2026 by 1:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via toll-free with Verizon subscribers.
Apr 7, 19:30 UTC
Resolved -
An issue was identified affecting multiple customers in Europe. Customers were experiencing delay impacting both - inbound (MO) and outbound (MT) messaging traffic. Traffic was accepted but routed with delay. The issue was duly identified and resolved. Start (UTC): 07 April 15:00 End (UTC): 07 April 16:20
Apr 7, 15:00 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 02:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting short code SMS services. The maintenance is scheduled to begin Monday, April 6, 2026 at 7:00 PM PT and is expected to finish Tuesday, April 7, 2026 by 5:00 AM PT. During this maintenance window, customers may experience minor latency impacting inbound (MO) and outbound (MT) SMS via short code with T-Mobile subscribers.
Apr 6, 19:33 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 04:00 UTC
Scheduled -
A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services. The maintenance is scheduled to begin Monday, April 6, 2026 at 9:00 PM PT and to finish April 7, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent connections impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.
Apr 6, 20:22 UTC
Completed -
The scheduled maintenance has been completed.
Apr 2, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 02:00 UTC
Scheduled -
T-Mobile will be performing emergency maintenance impacting short code (route 1) SMS services. The maintenance is scheduled to begin Wednesday, April 1, 2026 at 7:00 PM PT and to finish April 2, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.
Apr 1, 17:07 UTC
Completed -
The scheduled maintenance has been completed.
Apr 2, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 01:00 UTC
Scheduled -
T-Mobile will be performing emergency maintenance impacting short code (route 2) SMS services. The maintenance is scheduled to begin Wednesday, April 1, 2026 at 6:00 PM PT and to finish April 2, 2026 by 4:00 AM PT. During the maintenance window, customers may experience latency impacting inbound (MO) and outbound (MT) SMS via short code and 10DLC (route 1) with T-Mobile subscribers.
Apr 1, 20:15 UTC
Completed -
The scheduled maintenance has been completed.
Apr 2, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:00 UTC
Scheduled -
Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services. The maintenance is scheduled to begin Wednesday, April 1, 2026 at 9:00 PM PT and to finish April 2, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) and toll-free with these small U.S. carriers' subscribers.
Apr 1, 21:21 UTC
Completed -
The scheduled maintenance has been completed.
Apr 2, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 03:00 UTC
Scheduled -
A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services. The maintenance is scheduled to begin Wednesday, April 1, 2026 at 8:00 PM PT and to finish April 2, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free.
Apr 1, 18:17 UTC