System Status

All Systems Operational

About This Site

In this site, you can view the real time status and metrics of our servers.

Uptime over the past 90 days. View historical uptime.
SMS Magic US Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service Operational
90 days ago
100.0 % uptime
Today
URL Shortening & Tracking Operational
90 days ago
100.0 % uptime
Today
SMS Magic Website Operational
90 days ago
100.0 % uptime
Today
SMS Magic Australia Data Center Operational
90 days ago
99.99 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
99.98 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service Operational
90 days ago
100.0 % uptime
Today
URL Shortening & Tracking Operational
90 days ago
100.0 % uptime
Today
SMS Magic Europe Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service Operational
90 days ago
100.0 % uptime
Today
URL Shortening & Tracking Operational
90 days ago
100.0 % uptime
Today
Salesforce Managed Package Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance on 1st March 2026, 02:30 AM UTC to 6:30 AM UTC - EU Data Center Mar 1, 2026 02:30-06:30 UTC

Environment: **EU Environment**

Why:
We will be carrying out an scheduled maintenance activity during the specified window as part of our ongoing efforts to improve message processing capacity and enhance system performance.

Impact:
Sending Messages, Incoming Messages, DLR services for Saas, Zoho and Salesforce Customer & Login to Customer Portal for Saas & Zoho customers would not be available.

Duration of this activity:
Start at: 2:30 AM UTC ​Sunday, ​1st March 2026.
End at: 6:30​ AM UTC Sunday, ​​1st​ March 2026.

Duration: ​4 Hours

Data Center - EU

Action required from Customers:
During this period, the customer must refrain from sending messages, scheduling campaigns, or initiating automated messages.
Posted on Feb 14, 2026 - 00:26 UTC
Feb 17, 2026

No incidents reported today.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026
Incident - SMS & MMS Traffic
Resolved - Monitoring for the issue impacting SMS and MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Feb 13, 15:20 PST
Feb 14, 08:49 UTC
Investigating - Start Time : Feb 13, 2026 - 07:05 PST
There is an incident currently impacting SMS and MMS services.
Customers may experience intermittent traffic impacting inbound (MO) SMS and MMS.
The cause of this issue is under investigation at this time.
Feb 13, 15:16 UTC
Feb 13, 2026
Carrier Partner Incident - AT&T 10DLC SMS Latency
Resolved - Start Time : Feb 13, 2026 - 15:24 PST
End Time : Feb 14, 2026 - 00:35 PST
There was a carrier-partner incident impacting 10DLC SMS services.
Customers were experiencing intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T.
Monitoring for the issue impacting SMS and MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
Feb 13, 23:30 UTC
Mobile Carrier Incident - Verizon SMS Delay (US region)
Resolved - Monitoring for the issue impacting Aerialink SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Feb 12, 14:02 PST
Feb 13, 13:01 UTC
Investigating - Start Time : Feb 12, 2026 - 10:26 PST
There is a carrier-side incident currently impacting Aerialink SMS services - US region
Customers may experience intermittent delay impacting outbound (MT) SMS via with Verizon.
The cause of this issue is under investigation at this time.
Feb 12, 18:30 UTC
Feb 12, 2026
Scheduled Carrier Partner Maintenance - At&T Toll Free SMS
Completed - The scheduled maintenance has been completed.
Feb 12, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 15:00 UTC
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting AT&T toll-free SMS services.
The maintenance is scheduled to begin Thursday, February 12, 2026 at 7:00 AM PT and to finish February 12, 2026 by 8:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting AT&T inbound (MO) and outbound (MT) SMS messaging via toll-free.
Feb 12, 14:06 UTC
Carrier Partner Incident - AT&T 10Dlc SMS Latency
Resolved - There was a carrier-partner incident currently impacting 10DLC SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T.
The issue is resolved at this time.
Start Time : Feb 11, 17:33 PST
End Time : Feb 11, 21:41 PST
Feb 12, 01:30 UTC
Feb 11, 2026
Carrier Partner Incident - AT&T SMS Delivery Receipt Delays Mexico
Resolved - Monitoring for the issue impacting SMS services for Mexico has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

End Time : Feb 11, 11:37 PST
Feb 11, 19:57 UTC
Investigating - Start Time : Feb 11, 2026 - 10:34 PST
We have received a notification regarding a carrier-partner incident currently impacting SMS services for Mexico.
Customers may experience intermittent delivery receipt delays impacting inbound (MO) and outbound (MT) SMS via with AT&T.
The cause of this issue is under investigation at this time.
Feb 11, 18:44 UTC
Emergency Carrier Maintenance - Small U.S. carriers - SMS
Completed - The scheduled maintenance has been completed.
Feb 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 05:00 UTC
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting SMS services.
The maintenance is scheduled to begin Tuesday, February 10, 2026 at 9:00 PM PT and to finish February 11, 2026 by 01:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via small U.S. carriers' subscribers.
Feb 10, 21:09 UTC
Feb 10, 2026
Unplanned Carrier Maintenance - 10DLC MMS
Completed - The scheduled maintenance has been completed.
Feb 10, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 04:45 UTC
Scheduled - Our carrier partner will be performing unplanned maintenance impacting 10DLC MMS services.
The maintenance is scheduled to begin Monday, February 9, 2026 at 8:45 PM PT and to finish February 10, 2026 by 2:45 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS via 10DLC.
Feb 6, 20:46 UTC
Feb 9, 2026
FUJIFILM Intelli Messaging Incident Notification – SMS Delivery Outage – Telstra [Ref # 2520021]
Resolved - The Telstra has confirmed as of 02:39 pm AEDT that the issue has now been resolved.
Incident Period -
Start Time : 9 February 2026 11:20 AM AEDT
End Time : 9 February 2026 01:45 PM AEDT
Feb 9, 04:51 UTC
Investigating - Start Time : Monday 9th February 2026. 12:20pm AEDT.

We have received a notification regarding SMS messages to Telstra mobile numbers are currently not being delivered due to an issue affecting the vendor.
The root cause has not yet been identified. The vendor is actively investigating the issue and working to determine the cause and resolution.
Impact : SMS and SMPP traffic to Telstra Mobiles.
PLEASE NOTE, IMPACTS MAY BE WIDER THAN THE ABOVE CLIENTS.
Feb 9, 04:05 UTC
Carrier Partner Incident - Toll-Free SMS Delivery Delays for US region
Resolved - Monitoring for the issue impacting Aerialink toll-free SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

End Time : Feb 06, 2026 - 17:48 PST
Feb 9, 03:58 UTC
Investigating - Start Time : Feb 06, 2026 - 11:08 PST

We have received a notification regarding a a carrier-partner incident currently impacting toll-free SMS services for US region.
Customers may experience intermittent delivery delays impacting outbound (MT) SMS via toll-free for US region.
The cause of this issue is under investigation at this time.
Feb 6, 19:13 UTC
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Emergency Carrier Maintenance - Small U.S. carriers Short Code SMS
Completed - The scheduled maintenance has been completed.
Feb 6, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 03:00 UTC
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting short code SMS services.
The maintenance is scheduled to begin Thursday, February 5, 2026 at 7:00 PM PT and to finish February 5, 2026 by 8:00 PM PT. During the maintenance window, customers may experience minor latency impacting SMS via short code with these small U.S. carriers' subscribers.
Feb 5, 17:19 UTC
Feb 5, 2026
Emergency Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS
Completed - The scheduled maintenance has been completed.
Feb 5, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 03:00 UTC
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting short code (route 1) SMS services.
The maintenance is scheduled to begin Wednesday, February 4, 2026 at 7:00 PM PT and to finish February 4, 2026 by 8:00 PM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.
Feb 4, 21:58 UTC
Feb 4, 2026
Carrier Partner Incident - SMS Delivery Receipts Latency
Resolved - Monitoring for the issue impacting SMS delivery receipt services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

End Time : Feb 4, 13:35 PST
Feb 4, 21:39 UTC
Investigating - Start Time : Feb 04, 2026 - 07:12 PST

We have received a notification from our Provider regarding a carrier-partner incident currently impacting SMS delivery receipts services.
Customers may experience latency impacting inbound (MO) and outbound (MT) SMS delivery receipts.
The cause of this issue is under investigation at this time.
Feb 4, 15:25 UTC
Delivery Issue USA - Minor Networks
Resolved - Incident Start Time: 2026-02-04 09:48 UTC
Incident End Time: 2026-02-04 11:21 UTC

Delivery issue was observed on in USA - Minor Networks..
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
Feb 4, 10:00 UTC
Scheduled Carrier Maintenance - T-Mobile Short Code MMS
Completed - The scheduled maintenance has been completed.
Feb 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 05:00 UTC
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code MMS services.
The maintenance is scheduled to begin Tuesday, February 3, 2026 at 9:00 PM PT and to finish February 4, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS via short code with T-Mobile subscribers.
Feb 3, 21:35 UTC
Feb 3, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage