In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 01, 2026 - 05:00 UTC
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services. The maintenance is scheduled to begin Tuesday, March 31, 2026 at 10:00 PM PT and to finish April 1, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.
Apr 1, 202605:00-12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 01, 2026 - 04:00 UTC
Scheduled - Verizon will be performing scheduled maintenance impacting toll-free SMS services. The maintenance is scheduled to begin Tuesday, March 31, 2026 at 9:00 PM PT and to finish April 1, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Verizon subscribers.
Apr 1, 202604:00-10:00 UTC
MobileOne carrier will be performing scheduled maintenance impacting all sender types SMS services for Singapore. The maintenance is scheduled to begin Wednesday, April 1, 2026 at 06:00 PM UTC and to finish April 1, 2026 by 9:00 PM UTC. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via all sender types with Singapore - MobileOne subscribers. Posted on
Mar 31, 2026 - 20:53 UTC
Resolved -
The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : 09:29 PDT
Mar 31, 16:51 UTC
Investigating -
Start Time : 08:33 PDT There is a SMS Gateway provider incident currently impacting SMS services. Customers may experience latency impacting SMS outgoing(MT) ,incoming(MO) & Delivery Receipts. The cause of this issue is under investigation at this time. We are working with our gateway provider to restore the services and will keep you posted on the progress.
Mar 31, 16:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 02:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting short code (route 1 & route 2) SMS and MMS services. The maintenance is scheduled to begin Monday, March 30, 2026 at 7:00 PM PT and to finish March 31, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 & route 2) with T-Mobile subscribers.
Mar 30, 19:27 UTC
Completed -
The scheduled maintenance has been completed.
Mar 27, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 03:00 UTC
Scheduled -
Verizon will be performing scheduled maintenance impacting toll-free SMS services. The maintenance is scheduled to begin March 26, 2026 at 8:00 PM PT and to finish March 27, 2026 by 00:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Verizon subscribers.
Mar 26, 20:33 UTC
Resolved -
Monitoring for the issue impacting Aerialink toll-free MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Mar 25, 12:52 PDT
Mar 25, 19:56 UTC
Investigating -
Start Time : Mar 25, 2026 - 09:39 PDT There is a carrier-partner incident currently impacting toll-free MMS services. Customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) MMS via toll-free with T-Mobile. The cause of this issue is under investigation at this time.
Mar 25, 16:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 24, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 UTC
Scheduled -
SaskTel Wireless will be performing scheduled maintenance impacting toll-free SMS services for Canada. The maintenance is scheduled to begin Monday, March 23, 2026 at 11:00 PM PT and to finish March 24, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with SaskTel Wireless subscribers.
Mar 23, 20:52 UTC
Resolved -
All reports have been regenerated and sent.
Mar 24, 09:20 UTC
Identified -
SUMMARY We identified an issue where incorrect monthly usage emails were sent to a majority of payee customers in the USA environment. The February usage report sent on March 7 contained incorrect credit counts due to a system glitch in the report generation process.
IMPACT Customers who received the February usage email may have seen incorrect credit usage totals in their report. This issue affected email reports only and did not impact actual billing, account balances, or platform usage data.
CURRENT STATUS We are currently regenerating the February usage reports with corrected data. Customers are advised to disregard the previous February usage email received earlier and refer to the corrected report once received.
Mar 24, 05:24 UTC
Resolved -
The issue impacting 10DLC SMS and MMS services for international numbers has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Mar 23, 08:03 PDT
Mar 23, 15:08 UTC
Update -
The issue continues to be under investigation. We will continue to keep you posted regarding further update on the same.
Mar 23, 14:34 UTC
Investigating -
Start Time : Mar 23, 2026 - 00:35 PDT There is a carrier-partner incident currently impacting 10DLC SMS and MMS services for international numbers. Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC . The cause of this issue is under investigation at this time.
Mar 23, 13:25 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 03:00 UTC
Scheduled -
Upcoming scheduled maintenance notice T-Mobile - US has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US Impact MMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards T-Mobile US Maintenance start time: 2026-03-23 03:00 UTC Maintenance end time: 2026-03-23 11:00 UTC
Mar 20, 20:25 UTC
Completed -
The scheduled maintenance has been completed.
Mar 20, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 02:00 UTC
Scheduled -
A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services. The maintenance is scheduled to begin Thursday, March 19, 2026 at 7:00 PM PT and to finish March 20, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.
Mar 19, 19:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 18, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 04:00 UTC
Scheduled -
Small U.S. carriers will be performing scheduled maintenance, impacting toll-free SMS services. The maintenance is scheduled to begin Tuesday, March 17, 2026 at 9:00 PM PT and to finish March 17, 2026 by 11:00 PM PT. During the maintenance window, customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.
Mar 17, 20:12 UTC