System Status
All Systems Operational

About This Site

In this site, you can view the real time status and metrics of our servers.

SMS Magic - Messaging Platform Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
SMS Magic Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SMS Magic Customer Portal Uptime
Fetching
SMS Magic REST API Uptime
Fetching
Salesforce API Uptime
Fetching
Zoho API Uptime
Fetching
Past Incidents
Aug 8, 2020

No incidents reported today.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020
Completed - The scheduled maintenance has been completed.
Aug 2, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 14:07 UTC
Scheduled - Why:
Improving the security for some of the core infrastructure machines to a more secured network.

When:
2nd August 2020, 9:00 to 10:00 UTC

Impact:
There will be an impact on the message delivery service, customers can experience delay in message delivery during the period.

Action Required:
There is no action required from customers on this.
Jun 29, 08:15 UTC
Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020
Resolved - Cause:
The issue happened due to high memory utilization for the machine which processes the delivery queues.

Impact:
This caused a delay in message delivery for around 5 hours.

Resolution:
The infra issue was resolved at 2020-07-26 17.15 UTC and after that, all the messages in the queue got processed in the next half an hour.

Our engineers are taking steps for better monitoring and taking action for no such incident in the future. We will update this announcement as soon as more information is available on its progress.
Jul 26, 13:15 UTC
Jul 25, 2020

No incidents reported.