Investigating - Start Time : May 22, 17:33 UTC We have received a notification from our Provider regarding MMS degradation towards T-Mobile network. Our Provider is working with the carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
May 22, 2026 - 19:25 UTC
We have been notified by our partners that between 19:00 and 21:00 (UTC) on 24-May-2026 and between 16:00 and 16:30 (UTC) on 25-May-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network During the maintenance window, you may experience delivery degradation towards the Globe subscribers. Posted on
May 22, 2026 - 20:59 UTC
Resolved -
Monitoring for the issue impacting short code SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 22, 13:58 PDT
May 22, 21:00 UTC
Investigating -
Start Time : May 22, 2026 - 12:13 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers. The cause of this issue is under investigation at this time.
May 22, 19:19 UTC
Resolved -
The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 22, 07:41 PDT
May 22, 15:19 UTC
Investigating -
Start Time : May 21, 2026 - 16:24 PDT There is a carrier-partner incident currently impacting toll-free SMS services. Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free .
May 22, 12:58 UTC
Resolved -
Monitoring for the issue impacting toll-free SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 21, 15:59 PDT
May 22, 12:55 UTC
Monitoring -
Incident status: Monitoring A fix has been implemented by our carrier partner teams for the issue impacting the SMS services.
May 21, 20:58 UTC
Investigating -
Start Time : May 21, 2026 - 11:08 PDT There is a carrier-partner incident currently impacting toll-free and Long code SMS services. Customers may experience intermittent delivery delays impacting SMS via toll-free and long code with Viaero. The cause of this issue is under investigation at this time.
May 21, 18:43 UTC
Completed -
The scheduled maintenance has been completed.
May 22, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 03:01 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting short code (route 1&2) SMS and MMS services. The maintenance is scheduled to begin Thursday, May 21, 2026 at 8:00 PM PT and to finish May 22, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1&2) with T-Mobile subscribers.
May 21, 21:25 UTC
Resolved -
Monitoring for the issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time: May 20, 18:37 PDT
May 21, 12:45 UTC
Investigating -
Start Time : May 20, 2026 - 12:08 PDT There is a carrier-partner incident currently impacting toll-free SMS services. Customers may experience minor delivery delays impacting SMS via toll-free with T-Mobile. The cause of this issue is under investigation at this time.
May 20, 19:37 UTC
Resolved -
Monitoring for the issue impacting 10DLC MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 21, 04:57 PDT
May 21, 12:40 UTC
Investigating -
Start Time : May 20, 2026 - 12:25 PDT There is a carrier-partner incident currently impacting 10DLC MMS services. Customers may experience intermittent latency impacting MMS via 10DLC . The cause of this issue is under investigation at this time.
May 20, 19:39 UTC
Resolved -
This incident has been resolved. End Time : May 20, 20:34 UTC
May 20, 20:39 UTC
Monitoring -
A fix has been implemented and we are monitoring the results. May 20, 19:23 UTC
May 20, 19:41 UTC
Investigating -
Start Time :May 20, 16:31 UTC We have received a notification regarding SMS delivery degradation towards SFR Network. Our Provider Partner is working with the carriers to resolve the issue and will issue an update as soon as more information becomes available
May 20, 16:50 UTC
Resolved -
Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 20, 13:05 PDT
May 20, 20:19 UTC
Investigating -
Start Time : May 20, 2026 - 11:06 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting SMS via short code (route 1) with T-Mobile. The cause of this issue is under investigation at this time.
May 20, 18:46 UTC
Completed -
The scheduled maintenance has been completed.
May 20, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 UTC
Scheduled -
Our SMS carrier partner in the United States is conducting a planned maintenance from 19 May 2026 at 23:00 PDT until 20 May 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to United States handsets via United States long codes.
May 19, 21:27 UTC
Completed -
The scheduled maintenance has been completed.
May 19, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 03:00 UTC
Scheduled -
The T-Mobile network in the United States is conducting a planned maintenance from 18 May 2026 at 20:00 PDT until 19 May 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
May 18, 15:16 UTC
Resolved -
Incident resolved Monitoring for the issue impacting short code (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 18, 11:48 PDT
May 18, 18:51 UTC
Investigating -
Start Time : May 18, 2026 - 10:53 PDT There is a carrier-partner incident currently impacting short code (route 1) MMS services. Customers may experience intermittent delivery receipt latency impacting inbound (MO) and outbound (MT) MMS via short code (route 1). The cause of this issue is under investigation at this time.
May 18, 18:15 UTC
Completed -
The scheduled maintenance has been completed.
May 18, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 03:00 UTC
Scheduled -
The T-Mobile network in the United States is conducting a planned maintenance from 17 May 2026 at 20:00 PDT until 18 May 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via subset of long codes and short codes.
May 15, 20:04 UTC
Completed -
The scheduled maintenance has been completed.
May 17, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 19:00 UTC
Scheduled -
We have been notified by our partners that between 19:00 and 21:00 (UTC) on 17-May-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network. During the maintenance window, you may experience delivery degradation towards the Globe subscribers.
May 15, 18:37 UTC
Resolved -
Incident resolved Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 15, 12:36 PDT
May 15, 19:52 UTC
Investigating -
Start Time : May 15, 2026 - 12:00 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers. The cause of this issue is under investigation at this time.
May 15, 19:33 UTC
Completed -
The scheduled maintenance has been completed.
May 15, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 05:00 UTC
Scheduled -
A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services. The maintenance is scheduled to begin Thursday, May 14, 2026 at 10:00 PM PT and to finish May 15, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.
May 14, 16:28 UTC
Resolved -
Incident resolved Monitoring for the issue impacting short code (route 1) services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 14, 14:12 PDT
May 14, 21:19 UTC
Investigating -
Start Time : May 14, 2026 - 13:24 PDT There is a carrier-partner incident currently impacting short code (route 1) services. Customers may experience intermittent delivery receipt delays impacting inbound (MO) via short code (route 1). The cause of this issue is under investigation at this time.
May 14, 20:37 UTC
Resolved -
This incident has been resolved. Incident End Time: 2026-05-14 17:32 UTC
May 14, 18:39 UTC
Investigating -
Start Time : 2026-05-14 16:47 UTC
We have received a notification from our Provider regarding delivery issues in United States - AT&T. Impact : Customers may experience issues such as delayed or failed MMS delivery. We will provide further updates as more information becomes available.
May 14, 17:40 UTC
Resolved -
Monitoring for the issue impacting SMS services is concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
May 14, 13:50 UTC
Investigating -
We are currently investigating an issue impacting the delivery of incoming messages in Europe and Asia Pacific. Customers may experience failures or delays in receiving inbound messages during this time. Our technical team is actively working with the relevant providers to identify the root cause and restore normal message flow as quickly as possible.
May 11, 15:12 UTC
Resolved -
Monitoring for the issue impacting SMS services for United Kingdom - Lebara has concluded and confirmed that previously impacted services have been restored to pre-incident health. End Time : May 14, 06:10 PDT
May 14, 13:14 UTC
Investigating -
Start Time : May 14, 2026 - 03:55 PDT There is a carrier-partner incident currently impacting SMS services (route 2) in United Kingdom - Lebara. Customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and delivery receipts. The cause of this issue is under investigation at this time.
May 14, 12:50 UTC
Resolved -
Monitoring for the issue impacting (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 13, 2026 - 17:54 PDT
May 14, 12:41 UTC
Investigating -
Start Time : May 13, 2026 - 11:36 PDT There is a carrier-partner incident currently impacting all sender types (route 1) MMS services. Customers may experience minor impacting inbound (MO) and outbound (MT) MMS via all sender types (route 1). The cause of this issue is under investigation at this time.
May 13, 18:39 UTC
Completed -
The scheduled maintenance has been completed.
May 14, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 02:00 UTC
Scheduled -
A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada & Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services. The maintenance is scheduled to begin Wednesday, May 13, 2026 at 7:00 PM PT and to finish May 14, 2026 by 12:00 AM PT. During the maintenance window, customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free subscribers & intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with small U.S. carriers' subscribers.
May 13, 20:41 UTC
Resolved -
This incident has been resolved.
May 14, 06:44 UTC
Investigating -
We have received a notification regarding an issue which is causing a delay in Incoming messages on O2 network Clients may experience delay in Incoming messages send from the end users on O2 network. The cause of this issue is under investigation at this time. We will provide an update as soon as more information becomes available.
Apr 30, 16:13 UTC
Completed -
The scheduled maintenance has been completed.
May 13, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 02:00 UTC
Scheduled -
A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services while Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services The maintenance is scheduled to begin Tuesday, May 12, 2026 at 7:00 PM PT and to finish May 13, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC and via toll-free with the small U.S. carriers' subscribers.
May 12, 20:48 UTC
Completed -
The scheduled maintenance has been completed.
May 13, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:30 UTC
Scheduled -
Between 12-05-2026 21:30 UTC and 13-05-2026 05:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator
May 12, 17:08 UTC
Resolved -
This incident has been resolved. End Time : May 12, 2026 - 19:54 UTC
May 12, 20:36 UTC
Monitoring -
A fix has been implemented and we are monitoring the results. May 12, 2026 - 19:00 UTC
May 12, 19:09 UTC
Investigating -
Start Time : May 12, 2026 - 18:24 UTC We have been notified by our Provider about an issue impacting MMS messages sent from 10DLC numbers to US networks. You might experience missing or delayed MTs, MOs, or delivery receipts. The issue is currently under investigation and we will share an update as soon as more information becomes available.
May 12, 18:36 UTC
Resolved -
This incident has been fully resolved. The link creation API is operating normally and the underlying cause has been addressed. End Time : May 12, 20:28 UTC
May 12, 20:30 UTC
Monitoring -
We have received an update that a fix is now implemented and the performance is been monitored. May 12, 2026 - 19:44 UTC
May 12, 19:51 UTC
Investigating -
Start Time : May 12, 2026 - 17:45 UTC We have received a notification from our Provider regarding a partial service disruption affecting our link shortening capabilities. Some customers may receive "permission denied" or "You don't have the permissions to create this link" responses when creating links via the API, and bulk creation requests may complete with fewer links than requested. The cause of this issue is under investigation at this time.
May 12, 18:02 UTC
Resolved -
Incident resolved Monitoring for the issue impacting toll-free SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 12, 09:51 PDT
May 12, 17:04 UTC
Investigating -
Start Time : May 12, 2026 - 00:54 PDT We have received a notification regarding a carrier-partner incident currently impacting toll-free SMS services. Customers may experience intermittent delivery failures impacting inbound (MO) and outbound (MT) SMS via toll-free. The cause of this issue is under investigation at this time.
May 12, 12:53 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:00 UTC
Scheduled -
Between 11-May-2026 21:00 UTC and 12-May-2026 17:00 UTC, the operator 3UK will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
May 11, 15:28 UTC
Resolved -
The incident is now resolved and SMS delivery to AT&T network subscribers in the United States is operating normally. End Time : May 11, 2026 - 18:04 PDT
May 12, 12:34 UTC
Investigating -
Start Time : May 11, 06:05 PST We have received a notification from our Provider regarding SMS delivery delays from Long Codes to AT&T network subscribers in the United States We will provide another update as soon as more information becomes available.
May 11, 13:17 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting SMS and MMS services. The maintenance is scheduled to begin Monday, May 11, 2026 at 8:00 PM PT and to finish May 11, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS with T-Mobile subscribers.
May 11, 18:40 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 5, 07:45 UTC
Scheduled -
Upcoming scheduled maintenance notice Between 11-05-2026 21:30 UTC and 12-05-2026 05:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Completed -
The scheduled maintenance has been completed.
May 11, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 03:00 UTC
Scheduled -
The T-Mobile network in the United States is conducting a planned maintenance from 10 May 2026 at 20:00 PDT until 11 May 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
May 8, 17:35 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 UTC
Scheduled -
Between 10 May 2026 23:00 UTC and 11 May 2026 04:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Spain Movistar. During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
May 8, 21:12 UTC
Completed -
The scheduled maintenance has been completed.
May 10, 23:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 18:00 UTC
Scheduled -
We have been notified by our partners that between 18:00 and 23:00 (UTC) on 10-May-2026, a planned maintenance will be performed affecting Philippines Globe Telecom network. During the maintenance window, you may experience delivery degradation towards the Globe subscribers.
May 8, 18:49 UTC
Completed -
The scheduled maintenance has been completed.
May 10, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:30 UTC
Scheduled -
Between 09 May 2026. 20:30 UTC and 10 May 2026. 05:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Spain Movistar. During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
May 8, 17:47 UTC