Scheduled - Environment: **Australia Environment**

Why:
Changing NAT Gateway Availability zone for better performance.

Impact:
Delay in outgoing & Incoming message services.

Duration of this activity:
Start at 12:30 PM UTC Tuesday, 25 Jan 2022
End at: 1:00 PM UTC Tuesday, 25 Jan 2022

Duration: 30 Minutes

Action required from Customers:
Customer should not plan any campaigns. For automated messages, they may need to resend the messages
Jan 24, 14:17 UTC

Scheduled - Rescheduling the 9th Jan maintenance activity to 22nd Jan 2022
( https://status.sms-magic.com/incidents/858ppx8gxz3g )

Environment: **US Environment**

Why:
Scheduled Maintenance activity.

Impact:
Sending messages, incoming messages, DLR services & login to Customer Portal will not be available.

Duration of this activity:
Start at: 8:30 AM UTC Saturday, 22 Jan 2022
End at: 9:30 AM UTC Saturday, 22 Jan 2022

Duration: 1 hour

Action required from Customers:
Customers should not plan any campaigns, automated messages may need to be resent.
Jan 11, 06:06 UTC

Scheduled - Environment: **Europe Environment**

Why:
Scheduled Maintenance activity. Improving load balancing and application high availability.

Impact:
Customer Portal and Incoming MMS messages processing will not be available.

Duration of this activity:
Start at 4:30 AM UTC Saturday, 22nd Jan 2022
End at 5:30 AM UTC Saturday, 22nd Jan 2022

Duration: 1-hour

Action required from Customers:
No action is required from the customer side.
Jan 7, 16:49 UTC