Between 02-July-2026 08:00 UTC to 11:00 UTC, one of our suppliers will be performing maintenance on their SMS/MMS platform, affecting messages sent using a subset of numbers to Canada.
During this maintenance period, there may be delays in message delivery receipt for a subset of numbers in Canada.
If you have any questions, please contact care@screen-magic.com Posted on
Jul 01, 2026 - 11:31 UTC
Resolved -
This incident has been resolved.
Jul 1, 14:58 UTC
Investigating -
We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.
Resolved -
This incident has been resolved.
Jul 1, 14:57 UTC
Update -
We are continuing to investigate this issue.
Jun 29, 14:18 UTC
Investigating -
We are currently observing SMS delivery degradation towards the Vodafone network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are monitoring closely to resolve the issue and will provide an update as soon as more information becomes available.
Completed -
The scheduled maintenance has been completed.
Jul 1, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 UTC
Scheduled -
On 01/07/2026 Between 08:00 UTC to 01/07/2026 10:00 UTC, the operator Bouygues will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Jun 30, 21:17 UTC
Completed -
The scheduled maintenance has been completed.
Jun 30, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 03:00 UTC
Scheduled -
A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services. The maintenance is scheduled to begin Monday, June 29, 2026, at 8:00 PM PT and to finish Tuesday, June 30, 2026, by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.
Jun 29, 20:20 UTC
Resolved -
This incident has been resolved. End Time : Jun 29, 20:02 UTC
Jun 29, 20:21 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 29, 19:19 UTC
Investigating -
Start Time : Jun 29, 17:16 UTC We have been notified about an issue impacting SMS messages to multiple networks. You may experience missing or delayed delivery receipts when sending to multiple networks in the UK. We will issue an update as soon as more information becomes available.
Jun 29, 17:48 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 03:00 UTC
Scheduled -
The T-Mobile network in the United States is conducting a planned maintenance from 28 June 2026 at 20:00 PDT until 29 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes
Jun 26, 21:41 UTC
Resolved -
Monitoring for the issue impacting short code (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Jun 25, 10:57 PDT
Jun 25, 18:00 UTC
Investigating -
Start Time : Jun 25, 2026 - 10:31 PDT There is a carrier-partner incident currently impacting short code (route 1) MMS services. Customers may experience intermittent delivery receipt latency impacting inbound (MO) and outbound (MT) MMS via short code (route 1). The cause of this issue is under investigation at this time.
Jun 25, 17:44 UTC
Completed -
The scheduled maintenance has been completed.
Jun 25, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 03:00 UTC
Scheduled -
Scheduled Carrier Maintenance – Toll-Free SMS & MMS (United States and Canada)
A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for the United States and Canada.
Maintenance Window (UTC):
Start: 25 June 2026, 03:00 UTC End: 25 June 2026, 07:00 UTC
During the maintenance window, customers may experience intermittent delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free services for the United States and Canada.
Jun 22, 01:14 UTC
Resolved -
The issue has been successfully resolved. End: 24 June 2026 16:37 UTC
Jun 24, 18:18 UTC
Identified -
Start Time : Jun 24, 2026 - 13:10 UTC We have received a notification from our Provider regarding degradation with multiple services. The issue is identified and the engineering team is actively working on a solution. Some messages processed during the incident window may experience delays We will provide further updates once the services have been confirmed to have recovered.
Jun 24, 16:18 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 04:00 UTC
Scheduled -
Verizon will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.
Maintenance Window (UTC):
Start: 24 June 2026, 04:00 UTC End: 24 June 2026, 12:00 UTC
During the maintenance window, customers may experience intermittent delays impacting inbound (MO) and outbound (MT) SMS and MMS traffic via short code (route 2) with Verizon subscribers.
Jun 22, 01:07 UTC
Completed -
The scheduled maintenance has been completed.
Jun 24, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 04:01 UTC
Scheduled -
Our Carrier partner will be performing emergency maintenance impacting short code (route 1) SMS and MMS services.
The maintenance is scheduled to begin June 24, 2026 at 04:00 AM UTC and is expected to conclude by June 24, 2026 at 08:00 AM UTC.
During the maintenance window, customers may experience latency impacting inbound (MO) and outbound (MT) SMS and MMS traffic via short code (route 1).
Jun 24, 01:09 UTC
Completed -
The scheduled maintenance has been completed.
Jun 23, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:15 UTC
Scheduled -
Upcoming scheduled maintenance notice Between 23-June-2026 00:15 UTC and 06:00 UTC, the operator 3UK will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions or concerns regarding this maintenance event, please contact care@screen-magic.com
Jun 17, 12:30 UTC
Completed -
The scheduled maintenance has been completed.
Jun 23, 05:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 03:00 UTC
Scheduled -
T-Mobile will be performing scheduled maintenance impacting toll-free SMS and MMS services in the United States During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free with T-Mobile subscribers.
Jun 22, 00:59 UTC
Resolved -
This incident has been resolved. End Time : Jun 22, 17:51 UTC
Jun 22, 18:48 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 22, 17:21 UTC
Investigating -
Start Time : Jun 22, 16:40 UTC We have been notified about an issue impacting SMS messages from a subset of short codes to multiple networks. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in the US. We will issue an update as soon as more information becomes available.
Jun 22, 16:53 UTC
Resolved -
This incident has been resolved. End Time : Jun 19, 18:48 UTC
Jun 19, 18:50 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 19, 18:16 UTC
Investigating -
Start Time : Jun 19, 14:13 UTC We have been notified by our Provider about an SMS delivery degradation towards Telia Network Norway. We will update as soon as more information becomes available.
Jun 19, 14:26 UTC
Completed -
The scheduled maintenance has been completed.
Jun 19, 03:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:15 UTC
Scheduled -
Upcoming scheduled maintenance notice On 18 June 2026, between 23:15 and 03:40 UTC, our providers will perform planned maintenance on their Silent Authentication platform.
During this window, users may experience intermittent latency for Silent Authentication requests on the Vodafone network.
Resolved -
Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Jun 18, 12:43 PDT
Jun 18, 19:45 UTC
Investigating -
Start Time : Jun 18, 2026 - 12:02 PDT There is a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers. The cause of this issue is under investigation at this time.
Jun 18, 19:05 UTC
Resolved -
The issue impacting MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. End Time : Jun 18, 10:11 PDT
Jun 18, 17:15 UTC
Investigating -
Start Time : Jun 17, 2026 - 14:11 PDT There is a carrier-partner incident currently impacting short code (route 1) MMS services. Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with Verizon. The cause of this issue is under investigation at this time.
Jun 17, 21:15 UTC
Completed -
The scheduled maintenance has been completed.
Jun 18, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 03:00 UTC
Scheduled -
We have received a notification regarding a planned maintenance from 17 June 2026 at 20:00 PDT until 18 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Jun 17, 19:31 UTC