System Status
All Systems Operational

About This Site

In this site, you can view the real time status and metrics of our servers.

SMS Magic US Data Center Operational
90 days ago
99.99 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal ? Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard ? Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal ? Operational
90 days ago
99.87 % uptime
Today
SMS Magic Website ? Operational
90 days ago
100.0 % uptime
Today
SMS Magic Australia Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
SMS Magic Europe Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard ? Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Environment: **US Environment**

Why:
Scheduled Maintenance activity.

Impact:
Sending messages, incoming messages, DLR services & login to Customer Portal will not be available.

Duration of this activity:
Start at: 8:30 AM UTC Saturday, 29 Jan 2022
End at: 9:30 AM UTC Saturday, 29 Jan 2022

Duration: 1 hour

Action required from Customers:
Customers should not plan any campaigns, automated messages may need to be resent.
Posted on Jan 15, 15:33 UTC
SMS Magic Customer Portal Uptime
Fetching
SMS Magic REST API Uptime
Fetching
Salesforce API Uptime
Fetching
Zoho API Uptime
Fetching
Past Incidents
Jan 29, 2022

No incidents reported today.

Jan 28, 2022

No incidents reported.

Jan 27, 2022

No incidents reported.

Jan 26, 2022

No incidents reported.

Jan 25, 2022
Completed - The scheduled maintenance has been completed.
Jan 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 12:30 UTC
Scheduled - Environment: **Australia Environment**

Why:
Changing NAT Gateway Availability zone for better performance.

Impact:
Delay in outgoing & Incoming message services.

Duration of this activity:
Start at 12:30 PM UTC Tuesday, 25 Jan 2022
End at: 1:00 PM UTC Tuesday, 25 Jan 2022

Duration: 30 Minutes

Action required from Customers:
Customer should not plan any campaigns. For automated messages, they may need to resend the messages
Jan 24, 14:17 UTC
Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022
Completed - The scheduled maintenance has been completed.
Jan 22, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:30 UTC
Scheduled - Rescheduling the 9th Jan maintenance activity to 22nd Jan 2022
( https://status.sms-magic.com/incidents/858ppx8gxz3g )

Environment: **US Environment**

Why:
Scheduled Maintenance activity.

Impact:
Sending messages, incoming messages, DLR services & login to Customer Portal will not be available.

Duration of this activity:
Start at: 8:30 AM UTC Saturday, 22 Jan 2022
End at: 9:30 AM UTC Saturday, 22 Jan 2022

Duration: 1 hour

Action required from Customers:
Customers should not plan any campaigns, automated messages may need to be resent.
Jan 11, 06:06 UTC
Completed - The scheduled maintenance has been completed.
Jan 22, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:30 UTC
Scheduled - Environment: **Europe Environment**

Why:
Scheduled Maintenance activity. Improving load balancing and application high availability.

Impact:
Customer Portal and Incoming MMS messages processing will not be available.

Duration of this activity:
Start at 4:30 AM UTC Saturday, 22nd Jan 2022
End at 5:30 AM UTC Saturday, 22nd Jan 2022

Duration: 1-hour

Action required from Customers:
No action is required from the customer side.
Jan 7, 16:49 UTC
Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.