System Status
All Systems Operational

About This Site

In this site, you can view the real time status and metrics of our servers.

SMS Magic US Data Center Operational
90 days ago
99.99 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal ? Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard ? Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Incoming messages ? Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
99.84 % uptime
Today
SMS Magic Website ? Operational
90 days ago
100.0 % uptime
Today
SMS Magic Australia Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages ? Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Billing & provisioning service ? Operational
90 days ago
100.0 % uptime
Today
SMS Magic Europe Data Center Operational
90 days ago
100.0 % uptime
Today
SMS Magic REST API Operational
90 days ago
100.0 % uptime
Today
Salesforce API Operational
90 days ago
100.0 % uptime
Today
Zoho API Operational
90 days ago
100.0 % uptime
Today
Message Delivery Service Operational
90 days ago
100.0 % uptime
Today
DLR Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
Incoming Message Sync with Salesforce Operational
90 days ago
100.0 % uptime
Today
DLR sync with Zoho Operational
90 days ago
100.0 % uptime
Today
DLR sync with Open API Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Zoho Operational
90 days ago
100.0 % uptime
Today
Incoming sync with Open API Operational
90 days ago
100.0 % uptime
Today
Converse Desk on SaaS Portal Operational
90 days ago
100.0 % uptime
Today
Incoming MMS messages processing Operational
90 days ago
100.0 % uptime
Today
SMS Magic Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard ? Operational
90 days ago
100.0 % uptime
Today
SMS Magic Buy Portal Operational
90 days ago
100.0 % uptime
Today
Incoming messages ? Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Salesforce Managed Package ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Why:
Application backend infrastructure upgrade.

Impact:
Sending Messages, Incoming Messages, DLR services for SaaS, Zoho and Salesforce customers & Login to Customer Portal for Saas & Zoho customers would not be available.

Duration of this activity:
Start at: 6:00 AM UTC Saturday, 26th October 2024
End at: 12:00 PM UTC Saturday, 26th October 2024
Duration: 6 hours

Data Center - US

Action Required:
Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.

Posted on Oct 05, 2024 - 12:04 UTC
SMS Magic Customer Portal Uptime
Fetching
SMS Magic REST API Uptime
Fetching
Salesforce API Uptime
Fetching
Zoho API Uptime
Fetching
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024
Completed - The scheduled maintenance has been completed. We are continuously monitoring the system.
Oct 19, 07:05 UTC
Update - We are continuing to verifying the maintenance items. We will update you with the status once the verifying is done.
Oct 19, 06:18 UTC
Verifying - Verification is currently under progress for the maintenance items. We will update you with the status of the verification shortly.
Oct 19, 03:09 UTC
Update - Scheduled maintenance window is in progress. We will update you with the status of the upgrade shortly.
Oct 19, 02:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 02:30 UTC
Scheduled - We will be undergoing scheduled maintenance at this time.

Why:
Application backend version upgrade.

Impact:
Sending Messages, Incoming Messages, DLR services for Saas, Zoho and Salesforce Customer & Login to Customer Portal for Saas & Zoho customers would not be available.

Duration of this activity:
Start at: 2:30 AM UTC Saturday, 19th October 2024
End at: 8:30 AM UTC Saturday, 19th October 2024

Duration: 6 hours

Data Center - EU

Action Required:
Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.

Oct 5, 11:57 UTC
Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024
Completed - The scheduled maintenance has been completed. The system is up and running and our engineers are continuously monitoring the system.
Oct 13, 16:15 UTC
Update - We are continuing to verify the maintenance items.
Oct 13, 12:20 UTC
Verifying - Verification is currently under process. We will update you shortly on the status of verification.
Oct 13, 11:19 UTC
Update - Scheduled maintanence is currently under progress. We will update with the appropriate status.
Oct 13, 10:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 10:30 UTC
Scheduled - Environment: **AUS Environment**

Why:
Application backend version upgrade.

Impact:
Sending Messages, Incoming Messages, DLR services for SaaS, Zoho and Salesforce customers and login to customer portal fo SaaS and Zoho will not be available.

Duration of this activity:
Start at: 10:30 AM UTC ​Sunday, ​13th​ October 2024
End at: 4​:30​ PM UTC Sunday, ​​13th​ October 2024

Duration: ​6 Hours

Action required from Customers:
Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.

Oct 5, 11:53 UTC
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.