Investigating - We have received a notification from our Provider regarding an incident currently impacting toll-free SMS services. Customers may experience latency impacting outbound (MT) SMS via toll-free numbers. The cause of this issue is under investigation at this time.
Start Time : Jan 22, 2026 - 13:22 PST
Jan 22, 2026 - 21:29 UTC
Investigating - We have received a notification from our Provider regarding MMS media contents not displaying properly on T Mobile destinations. The issue is currently under investigation.
Start Time : Jan 22, 19:43 UTC
Jan 22, 2026 - 20:04 UTC
Our downstream messaging partner identified latency affecting MT 10DLC traffic destined for AT&T. The downstream partner is actively coordinating with the carrier to investigate and mitigate the issue. Additional updates will be provided as more information becomes available. Important: This degradation only impacts 10DLC traffic toward AT&T.
Jan 22, 2026 - 19:39 UTC
Completed -
The scheduled maintenance has been completed.
Jan 22, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 UTC
Scheduled -
Our carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada. Also T-Mobile will be performing scheduled maintenance impacting short code SMS and MMS services. The maintenance is scheduled to begin Wednesday, January 21, 2026 at 8:00 PM PT and to finish January 22, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging
Jan 21, 21:00 UTC
Completed -
The scheduled maintenance has been completed.
Jan 21, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 04:00 UTC
Scheduled -
Small U.S. carriers will be performing emergency maintenance impacting SMS services The maintenance is scheduled to begin Tuesday, January 20, 2026 at 8:00 PM PT and to finish January 21, 2026 by 12:00 AM PT. During the maintenance window, customers may experience minor latency impacting SMS via with these small U.S. carriers' subscribers.
Jan 20, 21:36 UTC
We have received a notification from our Provider regarding a carrier-side incident currently impacting short code, Tollfree and 10DLC SMS services for US region. Customers may experience intermittent delivery receipt impacting inbound (MO) and outbound (MT) SMS via short code, Tollfree and 10DLC with AT&T. The cause of this issue is under investigation at this time.
Jan 19, 13:23 UTC
Investigating -
Start Time : Jan 15, 2026 - 06:54 PST We have received a notification from our Provider regarding a carrier-partner incident currently impacting toll-free SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via toll-free . The cause of this issue is under investigation at this time.
Jan 15, 15:21 UTC
Monitoring -
We have received a notification from our Provider that delivery issue is observed towards Verizon destinations on back of the Outage issue reported by Verizon earlier today, January 14.
Verizon has acknowledged the issue and says its engineers are working to resolve it, but no definitive timeline for full restoration has been provided yet
Jan 14, 18:56 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 04:00 UTC
Scheduled -
A Carrier Vendor will be performing scheduled maintenance impacting SMS and MMS services.
The maintenance is scheduled to begin Tuesday, January 13, 2026 at 8:00 PM PT and to finish January 14, 2026 by 3:00 AM PT. During the maintenance window, customers may experience minor delay impacting SMS and MMS messaging via with subscribers.
Jan 13, 21:23 UTC
Resolved -
End Time : Jan 13, 2026 - 08:15 PST Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
Jan 13, 16:23 UTC
Investigating -
Start Time : Jan 13, 2026 - 07:34 PST
We have received a notification regarding a carrier-partner incident currently impacting short code (route 1) SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1).
The cause of this issue is under investigation at this time.
Jan 13, 15:38 UTC
Resolved -
A fix has been implemented and the issue is now resolved.
Jan 13, 13:23 UTC
Update -
Few issues are still reported with AT&T. We are continuing to monitor the results. We're actively escalating downstream to ensure this gets resolved and will provide updates.
Jan 8, 16:34 UTC
Monitoring -
A fix has been implemented by our downstream partner and we are monitoring the results.
Jan 7, 15:06 UTC
Investigating -
Start Time : Jan 07, 2026 - 10:00 UTC We have received a notification from our Provider that an issue has been identified affecting SMS delivery towards AT&T subscribers. We will provide an update as soon as more information becomes available.
Jan 7, 13:51 UTC
Completed -
The scheduled maintenance has been completed.
Jan 13, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 04:30 UTC
Scheduled -
Our carrier partner will be performing scheduled maintenance impacting toll-free SMS services. The maintenance is scheduled to begin Monday, January 12, 2026 at 8:30 PM PT and to finish January 13, 2026 by 2:30 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free subscribers.
Jan 12, 21:44 UTC