SMS Magic Status - Scheduled Maintenance on 2nd October 2021, 9:00 AM to 10:00 AM UTC

Scheduled Maintenance on 2nd October 2021, 9:00 AM to 10:00 AM UTC - US Users

Scheduled Maintenance Report for SMS Magic

Completed

The scheduled maintenance has been completed.

Posted Oct 02, 2021 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 02, 2021 - 09:03 UTC

Scheduled

Why:
Improving the high availability of one of the critical component of the messaging infrastructure.

Impact:
Sending Messages, Incoming Messages, DLR services & Login to Customer Portal for Saas & Zoho customers would not be available.

Duration of this activity:
Start at: 9:00 AM UTC Saturday, 2nd Oct 2021
End at: 10:00 AM UTC Saturday, 2nd Oct 2021

Duration: 1 hours

Data Center - US

Action Required:
Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.

Posted Sep 15, 2021 - 04:32 UTC

This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Analytics Dashboard).