Issue: Amazon Elastic Compute Cloud (N. Virginia) is facing networking connectivity issues due to which SMS APIs are facing outages. Please see this - https://status.aws.amazon.com
Impact: Message APIs (outgoing, incoming, and delivery reports ) are impacted.
Resolution: SMS Magic API Services have been restored and working fine now, although Amazon Elastic Compute Cloud (N. Virginia) is still facing issues but not affecting SMS Magic Services anymore.
Data Center: US
Duration for the Outage: Started At: 12:35 PM UTC 22 Dec 2021 Restored At: 1:20 PM UTC 22 Dec 2021
Posted Dec 22, 2021 - 13:30 UTC
This incident affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing).