Vendor Incident - T-Mobile Short Code SMS Latency

Incident Report for SMS Magic

Resolved

This incident has been resolved.

End Time : Jan 29, 07:09 PST

Posted Jan 29, 2026 - 15:11 UTC

Investigating

Start Time : Jan 29, 2026 - 03:28 PST
We have received a notification regarding a carrier-partner incident currently impacting short code SMS services.
Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code with T-Mobile.
The cause of this issue is under investigation at this time.

Posted Jan 29, 2026 - 13:23 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).