Mobile Carrier Incident - Verizon - Short Code (Route 1) - SMS and MMS - US

Incident Report for SMS Magic

Resolved

The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health.

The issue is resolved at this time.

Posted Sep 27, 2026 - 20:26 UTC

Investigating

There is a carrier-side incident currently impacting Short Code services for US region
Customers may experience intermittent latency impacting Outbound(MT) SMS and MMS via all sender types with Verizon.
The cause of this issue is under investigation at this time.
Start Time : Sep 23, 2026 - 12:42 PDT

Posted Sep 23, 2026 - 19:59 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).