Analytics Data was not visible on the Customer Portal Dashboard from 19th to 23rd January 2023 (US Datacenter)
Incident Report for SMS Magic
There was a problem with one of the services serving dashboards.

The data relevant to the outage period was not visible on the Analytics Dashboard.

The service has been restored and all the data is visible on the Analytics Dashboard now. Also, necessary monitoring has been implemented.

Data Center - US

Duration of the Outage
Started At: 2023-01-19 23:35 UTC
Restored At: 2023-01-23 16:00 UTC
Posted Jan 25, 2023 - 06:44 UTC
This incident affected: SMS Magic US Data Center (Analytics Dashboard).