Carrier Partner Incident - AT&T 10DLC SMS Latency

Incident Report for SMS Magic

Resolved

Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Apr 16, 18:09 PDT

Posted Apr 17, 2026 - 12:32 UTC

Investigating

Start Time : Apr 16, 2026 - 12:27 PDT
There is a carrier-partner incident currently impacting 10DLC SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T.
The cause of this issue is under investigation at this time.

Posted Apr 16, 2026 - 19:34 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).