Emergency Scheduled Maintenance on 7 Mar 2022, 1:30 PM UTC to 2:00 PM UTC - Australia Users

Scheduled Maintenance Report for SMS Magic

Completed

The scheduled maintenance has been completed.

Posted Mar 07, 2022 - 02:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 07, 2022 - 01:30 UTC

Scheduled

Environment: **Australia Environment**

Why:
Increasing Database availability for better performance.

Impact:
Delay in outgoing & Incoming message services.

Duration of this activity:
Start at 1:30 PM UTC Monday, 7 Mar 2022
End at: 2:00 PM UTC Monday, 7 Mar 2022

Duration: 30 Minutes

Action required from Customers:
Customers should not plan any campaigns. For automated messages, they may need to resend the messages.

Posted Mar 04, 2022 - 07:01 UTC

This scheduled maintenance affected: SMS Magic Australia Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Customer Portal, Analytics Dashboard, SMS Magic Buy Portal).