The scheduled maintenance has been completed. The system is up and running and our engineers are continuously monitoring the system.
Posted Oct 13, 2024 - 16:15 UTC
Update
We are continuing to verify the maintenance items.
Posted Oct 13, 2024 - 12:20 UTC
Verifying
Verification is currently under process. We will update you shortly on the status of verification.
Posted Oct 13, 2024 - 11:19 UTC
Update
Scheduled maintanence is currently under progress. We will update with the appropriate status.
Posted Oct 13, 2024 - 10:34 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 13, 2024 - 10:30 UTC
Scheduled
Environment: **AUS Environment**
Why: Application backend version upgrade.
Impact: Sending Messages, Incoming Messages, DLR services for SaaS, Zoho and Salesforce customers and login to customer portal fo SaaS and Zoho will not be available.
Duration of this activity: Start at: 10:30 AM UTC Sunday, 13th October 2024 End at: 4:30 PM UTC Sunday, 13th October 2024
Duration: 6 Hours
Action required from Customers: Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.
Posted Oct 05, 2024 - 11:53 UTC
This scheduled maintenance affected: SMS Magic Australia Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Customer Portal, Analytics Dashboard, SMS Magic Buy Portal, Incoming messages, Email Service, Billing & provisioning service) and SMS Magic Website, Salesforce Managed Package.