Carrier Partner Incident - SMS Latency

Incident Report for SMS Magic

Investigating

Start Time : May 29, 2026 - 11:19 PDT
There is a carrier-partner incident currently impacting all sender types SMS services for Chicago.
Customers may experience latency impacting inbound (MO) and outbound (MT) SMS via all sender types .
The cause of this issue is under investigation at this time.

Posted May 29, 2026 - 18:23 UTC

This incident affects: SMS Magic US Data Center (Message Delivery Service).