The scheduled maintenance has been completed. We are continuously monitoring the system.
Posted Oct 19, 2024 - 07:05 UTC
Update
We are continuing to verifying the maintenance items. We will update you with the status once the verifying is done.
Posted Oct 19, 2024 - 06:18 UTC
Verifying
Verification is currently under progress for the maintenance items. We will update you with the status of the verification shortly.
Posted Oct 19, 2024 - 03:09 UTC
Update
Scheduled maintenance window is in progress. We will update you with the status of the upgrade shortly.
Posted Oct 19, 2024 - 02:32 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 19, 2024 - 02:30 UTC
Scheduled
We will be undergoing scheduled maintenance at this time.
Why: Application backend version upgrade.
Impact: Sending Messages, Incoming Messages, DLR services for Saas, Zoho and Salesforce Customer & Login to Customer Portal for Saas & Zoho customers would not be available.
Duration of this activity: Start at: 2:30 AM UTC Saturday, 19th October 2024 End at: 8:30 AM UTC Saturday, 19th October 2024
Duration: 6 hours
Data Center - EU
Action Required: Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.
Posted Oct 05, 2024 - 11:57 UTC
This scheduled maintenance affected: SMS Magic Europe Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Customer Portal, Analytics Dashboard, SMS Magic Buy Portal, Incoming messages, Email Service) and SMS Magic Website, Salesforce Managed Package.