Emergency Scheduled Maintenance on 25 Jan 2022, 12:30 PM UTC to 1 PM UTC - Australia Users

Scheduled Maintenance Report for SMS Magic

Completed

The scheduled maintenance has been completed.
Posted Jan 25, 2022 - 13:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 25, 2022 - 12:30 UTC

Scheduled

Environment: **Australia Environment**

Why:
Changing NAT Gateway Availability zone for better performance.

Impact:
Delay in outgoing & Incoming message services.

Duration of this activity:
Start at 12:30 PM UTC Tuesday, 25 Jan 2022
End at: 1:00 PM UTC Tuesday, 25 Jan 2022

Duration: 30 Minutes

Action required from Customers:
Customer should not plan any campaigns. For automated messages, they may need to resend the messages
Posted Jan 24, 2022 - 14:17 UTC
This scheduled maintenance affected: SMS Magic Australia Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Customer Portal).