Carrier Partner Incident - Short Code (Route 1) - MMS - Latency

Incident Report for SMS Magic

Resolved

The issue impacting MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health.
The issue is resolved at this time.
End Time : Jul 31, 07:04 PDT

Posted Jul 31, 2026 - 14:48 UTC

Investigating

There is a carrier-partner incident currently impacting short code (route 1) MMS services.
Customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via short code (route 1).
The cause of this issue is under investigation at this time.
Start Time : Jul 31, 2026 - 06:13 PDT

Posted Jul 31, 2026 - 13:20 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).