Delay in Outgoing message services ( US Datacenter )
Incident Report for SMS Magic
There were delays in the processing of outgoing messages due to the performance degradation of messaging services.

Delay in sending messages from Salesforce, Zoho, and the SMS magic portal. Also, Consent services and Facebook messaging services were impacted.

The impacted services have been restored and they are back to normal. We are continuously monitoring them.

Data Center: US

Duration of Outage
Started At: 2023-04-26 20:25 UTC
Restored At: 2023-04-26 21:57 UTC
Posted Apr 27, 2023 - 13:51 UTC
This incident affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API).