Customer Portal login services down due to DDoS attack ( US Datacenter )

Incident Report for SMS Magic

Resolved

This incident has been resolved.

Posted Nov 19, 2021 - 18:22 UTC

Monitoring

Issue:
Due to the attack, app.sms-magic.com is partially down.

Impact:
Customers will not be able to login app portal app.sms-magic.com

Resolution:
We have upgraded our Firewall rules to deal with the attacks

Data Center: US

Duration of outage:
Start time: 2021-11-19 02:00 PM UTC
Restored time: 2021-11-19 05:00 PM UTC

Posted Nov 19, 2021 - 17:10 UTC

This incident affected: SMS Magic US Data Center (SMS Magic Customer Portal).