US Data Center: Delayed SMS Delivery Status Synchronization

Incident Report for SMS Magic

Resolved

Summary
Customers may have experienced delays in SMS delivery status updates in the US Data Center.

Impact
SMS delivery status updates were delayed. However the SMS processing and actual message delivery continued to operate normally.

Current Status:
The issue has been resolved and services have returned to normal operation.

Affected Data Center:
US Data Center

Duration
Started: 13th Oct 2:30 PM UTC
Resolved: 14th Oct 10:10 PM UTC

Posted Oct 13, 2026 - 09:00 UTC