Carrier Partner Incident - Toll-Free SMS Delivery Failures

Incident Report for SMS Magic

Investigating

Start Time : May 12, 2026 - 00:54 PDT
We have received a notification regarding a carrier-partner incident currently impacting toll-free SMS services.
Customers may experience intermittent delivery failures impacting inbound (MO) and outbound (MT) SMS via toll-free.
The cause of this issue is under investigation at this time.

Posted May 12, 2026 - 12:53 UTC

This incident affects: SMS Magic US Data Center (Message Delivery Service).