Carrier-partner incident currently impacting short code (route 1) SMS & MMS services.

Incident Report for SMS Magic

Resolved

Monitoring for the issue impacting short code SMS and MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Jul 24, 06:49 PDT

Posted Jul 24, 2026 - 14:04 UTC

Investigating

We have received a notification regarding a carrier-partner incident currently impacting short code SMS services.
Customers may experience latency impacting outbound (MT) and inbound (MO) SMS & MMS via short code
The cause of this issue is under investigation at this time.
Start Time : Jul 24, 2026 - 05:52 PDT

Posted Jul 24, 2026 - 13:01 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).