Mobile Carrier Incident - AT&T 10DLC SMS Latency

Incident Report for SMS Magic

Resolved

This incident has been resolved.

End Time : Jan 28, 13:28 PST

Posted Jan 28, 2026 - 21:31 UTC

Update

This incident has been resolved.

End Time : Jan 28, 13:28 PST

Posted Jan 28, 2026 - 21:30 UTC

Investigating

Start Time : Jan 28, 2026 - 10:08 PST

We have received a notification from our Provider regarding a carrier-side incident currently impacting 10DLC services.
Customers may experience latency via 10DLC impacting Outbound messages to end users on AT&T network.
The cause of this issue is under investigation at this time.

Posted Jan 28, 2026 - 18:45 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).