Salesforce connectivity Issue

Incident Report for SMS Magic

Resolved

We have completed our investigation into reports of repeated Salesforce reconnections experienced by a small number of users following our recent Salesforce compatibility update.

The issue was isolated to users running older versions of our mobile application. After upgrading to the latest mobile app version, affected users have confirmed that the issue is resolved and connections remain stable.

We recommend that all users ensure they are running the latest version of the mobile application to benefit from the latest compatibility and security enhancements.

We will continue to monitor the environment closely, but no further impact is currently expected.

Posted Jun 12, 2026 - 11:58 UTC