Global (Europe) - Degradation of multiple services

Incident Report for SMS Magic

Resolved

An issue was identified affecting multiple customers in Europe.
Customers were experiencing delay impacting both - inbound (MO) and outbound (MT) messaging traffic.
Traffic was accepted but routed with delay.
The issue was duly identified and resolved.
Start (UTC): 07 April 15:00
End (UTC): 07 April 16:20

Posted Apr 07, 2026 - 15:00 UTC