Partial Disruption in Incoming Messages (UK)

Incident Report for SMS Magic

Investigating

We are currently observing a partial disruption impacting incoming message delivery for a subset of UK virtual numbers.
Our team has identified delays in receiving inbound messages on a few numbers. This issue is not affecting all traffic and is limited to specific routes.
Impact:

Delayed or intermittent receipt of incoming messages
Limited to a subset of UK numbers

Action Taken:
Our engineering and carrier teams are actively investigating the issue and working towards a resolution on priority.

Next Update:
We will share the next update within the next few hours or as soon as we have further clarity.

We sincerely apologize for the inconvenience and appreciate your patience.

Posted Apr 28, 2026 - 10:17 UTC

This incident affects: SMS Magic Europe Data Center (Incoming messages) and SMS Magic US Data Center (Incoming messages).