Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2026 - 08:30 UTC
Scheduled
Environment: **US Data Center**
Why: We will be carrying out an emergency maintenance activity during the specified window as part of our ongoing efforts to improve message processing capacity and enhance system performance.
Impact: During this period, message processing will be impacted. Customers will be unable to send outgoing messages, receive incoming messages, or receive delivery reports (DLRs).
Duration of this activity: Start at: 8:30 AM UTC Saturday, 14th March 2026 End at: 9:30 AM UTC Saturday, 14th March 2026
Duration: 1 Hour
Action required from Customers: The customer should not schedule any campaigns during this window. For automated messages, they may need to resend the messages.
Posted Mar 13, 2026 - 13:39 UTC
This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Buy Portal, Analytics Dashboard, SMS Magic Customer Portal, Incoming messages, Email Service, Billing & provisioning service, URL Shortening & Tracking).