Carrier Partner Incident - Toll-Free SMS Delivery Delays

Incident Report for SMS Magic

Resolved

The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : May 22, 07:41 PDT

Posted May 22, 2026 - 15:19 UTC

Investigating

Start Time : May 21, 2026 - 16:24 PDT
There is a carrier-partner incident currently impacting toll-free SMS services.
Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free .

Posted May 22, 2026 - 12:58 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).