The scheduled maintenance has been completed. We are continuously monitoring the system.
Posted Oct 26, 2024 - 11:13 UTC
Update
We are continuing to verify the maintenance items. We will update the progress shortly.
Posted Oct 26, 2024 - 08:29 UTC
Verifying
Verification is currently under progress. We will update you with the status shortly.
Posted Oct 26, 2024 - 06:37 UTC
Update
Scheduled maintenance is in progress. We will update you shortly with the status.
Posted Oct 26, 2024 - 06:02 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 26, 2024 - 06:00 UTC
Scheduled
Why: Application backend infrastructure upgrade.
Impact: Sending Messages, Incoming Messages, DLR services for SaaS, Zoho and Salesforce customers & Login to Customer Portal for Saas & Zoho customers would not be available.
Duration of this activity: Start at: 6:00 AM UTC Saturday, 26th October 2024 End at: 12:00 PM UTC Saturday, 26th October 2024 Duration: 6 hours
Data Center - US
Action Required: Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.
Posted Oct 05, 2024 - 12:04 UTC
This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Buy Portal, Analytics Dashboard, SMS Magic Customer Portal, Incoming messages, Email Service) and SMS Magic Website, Salesforce Managed Package.