Carrier Partner Incident - Viaero Toll-Free and Long codes SMS Delivery Delays

Incident Report for SMS Magic

Investigating

Start Time : May 21, 2026 - 11:08 PDT
There is a carrier-partner incident currently impacting toll-free and Long code SMS services.
Customers may experience intermittent delivery delays impacting SMS via toll-free and long code with Viaero.
The cause of this issue is under investigation at this time.

Posted May 21, 2026 - 18:43 UTC

This incident affects: SMS Magic US Data Center (Message Delivery Service).