Carrier Partner Incident - (Route 1) MMS

Incident Report for SMS Magic

Resolved

Monitoring for the issue impacting (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : May 13, 2026 - 17:54 PDT

Posted May 14, 2026 - 12:41 UTC

Investigating

Start Time : May 13, 2026 - 11:36 PDT
There is a carrier-partner incident currently impacting all sender types (route 1) MMS services.
Customers may experience minor impacting inbound (MO) and outbound (MT) MMS via all sender types (route 1).
The cause of this issue is under investigation at this time.

Posted May 13, 2026 - 18:39 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).