Carrier Partner Incident - AT&T 10Dlc SMS Latency

Incident Report for SMS Magic

Resolved

Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Feb 25, 16:47 PST

Posted Feb 26, 2026 - 13:15 UTC

Investigating

Start Time : Feb 25, 2026 - 12:23 PST
We have received a notification regarding a carrier-partner incident currently impacting 10DLC SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T.
The cause of this issue is under investigation at this time.

Posted Feb 25, 2026 - 20:33 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).