Issue: We have observed that our sms-magic.in domain is not accessible. As per our investigation, its an issue with the SSL certificate. The overall impact is partial as sms-magic.in is used by the older versions of SMS Magic packages.
All our services are up and running under sms-magic.com
Impact: Based on our analysis that we confirm the only impacted customers are customers using <=1.51 version of SMS Magic and customers using SMS-magic.in APIs. This would impact outgoing sms messages. Incoming messages & Delivery reports won't be impacted due to this.
Customers using SMS Magic package > 1.51 will not be impacted due to this.
Resolution: We have resolved the SSL certificate issue now and we'll be implementing high availability services for SSL certificates.
Data Center: US
Duration for the Outage: Started At: 9:30 AM UTC 20 March 2022 Restored At: 6:10 AM UTC 21 March 2022
Posted Mar 21, 2022 - 06:45 UTC
This incident affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API).