SMS Magic Messaging Service Partial Outage [ sms-magic.in domain ] ( US Datacenter )
Incident Report for SMS Magic
Resolved
Issue:
We have observed that our sms-magic.in domain is not accessible. As per our investigation, its an issue with the SSL certificate. The overall impact is partial as sms-magic.in is used by the older versions of SMS Magic packages. 

All our services are up and running under sms-magic.com 

Impact:
Based on our analysis that we confirm the only impacted customers are customers using <=1.51 version of SMS Magic and customers using SMS-magic.in APIs. This would impact outgoing sms messages. Incoming messages & Delivery reports won't be impacted due to this.

Customers using SMS Magic package > 1.51 will not be impacted due to this. 

Resolution:
We have resolved the SSL certificate issue now and we'll be implementing high availability services for SSL certificates.

Data Center: US

Duration for the Outage:
Started At: 9:30 AM UTC 20 March 2022
Restored At: 6:10 AM UTC 21 March 2022
Posted Mar 21, 2022 - 06:45 UTC
This incident affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API).