Scheduled Maintenance on 2 April 2022, 8:30 AM UTC to 9:30 AM UTC - US Users
Scheduled Maintenance Report for SMS Magic
Completed
The scheduled maintenance has been completed.
Posted Apr 02, 2022 - 09:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 02, 2022 - 08:30 UTC
Scheduled
Environment: **US Environment**

Why:
Scheduled Maintenance activity. Improving load balancing and application high availability.

Impact:
Sending messages, incoming messages, DLR services will not be available.

Duration of this activity:
Start at: 8:30 AM UTC Saturday, 2nd April 2022
End at: 9:30 AM UTC Saturday, 2nd April 2022

Duration: 1-hour

Action required from Customers:
The customer should not plan any campaigns. For automated messages, they may need to resend the messages.
Posted Mar 18, 2022 - 15:06 UTC
This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Buy Portal, SMS Magic Customer Portal).