Carrier Partner Incident - T-Mobile Toll-Free MMS Delivery Delays

Incident Report for SMS Magic

Resolved

Monitoring for the issue impacting Aerialink toll-free MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Mar 25, 12:52 PDT
Posted Mar 25, 2026 - 19:56 UTC

Investigating

Start Time : Mar 25, 2026 - 09:39 PDT
There is a carrier-partner incident currently impacting toll-free MMS services.
Customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) MMS via toll-free with T-Mobile.
The cause of this issue is under investigation at this time.
Posted Mar 25, 2026 - 16:52 UTC
This incident affected: SMS Magic US Data Center (Message Delivery Service).