Carrier Partner Incident - Canada - Fibernetics Short Code (Route 2) SMS Delay

Incident Report for SMS Magic

Resolved

Incident resolved
Monitoring for the issue impacting short code (route 2) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : May 28, 11:43 PDT

Posted May 28, 2026 - 19:29 UTC

Investigating

Start Time : May 28, 2026 - 10:44 PDT
There is a carrier-partner incident currently impacting short code (route 2) SMS services for Canada.
Customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via short code (route 2) with Fibernetics.
The cause of this issue is under investigation at this time.

Posted May 28, 2026 - 18:27 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).