Unplanned Carrier Partner Maintenance - 10DLC - SMS & MMS

Incident Report for SMS Magic

Investigating

A 10DLC carrier partner is performing unplanned maintenance impacting 10DLC SMS and MMS services.
The maintenance is scheduled is initiated and is expected to finish Wednesday, Nov 4, 2026 at 8:00 PM PST.
During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Posted Nov 04, 2026 - 19:12 UTC

This incident affects: SMS Magic US Data Center (Message Delivery Service).