Italy SMS - Delivery degradation towards Italy Vodafone and CoopVoce networks

Incident Report for SMS Magic

Resolved

This incident has been resolved.
End Time : Jun 10, 2026 - 14:00 UTC

Posted Jun 10, 2026 - 14:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Jun 10, 2026 - 12:59 UTC

Posted Jun 10, 2026 - 13:17 UTC

Investigating

Start time : Jun 10, 10:30 UTC
We have received a notification regarding SMS delivery degradation towards Italy Vodafone and CoopVoce networks. Clients may experience missing and delayed messages and delivery receipts for outbound messages.
Our Provider is working with the carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Posted Jun 10, 2026 - 12:53 UTC

This incident affected: SMS Magic Europe Data Center (Message Delivery Service).