Scheduled Maintenance on 1 Oct 2023, 9:00 AM to 9:30 AM UTC - US Users
Scheduled Maintenance Report for SMS Magic
Completed
The scheduled maintenance has been completed.
Posted Oct 01, 2023 - 09:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 01, 2023 - 09:01 UTC
Scheduled
Environment: **US Environment**

Why:
Database hardware maintenance scheduled.

Impact:
Sending Messages, Incoming Messages, DLR services and login to customer portal fo SaaS and Zoho will not be available.

Duration of this activity:
Start at: 9:00 AM UTC Sunday, 1 Oct 2023
End at: 9:30 AM UTC Sunday , 1 Oct 2023

Duration: 30 Minutes

Action required from Customers:
Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.
Posted Sep 25, 2023 - 13:51 UTC
This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Buy Portal, Analytics Dashboard, SMS Magic Customer Portal, Incoming messages).