Partial Degradation – Outgoing Message Delivery Failure

Incident Report for SMS Magic

Resolved

Due to a temporary connectivity issue with telecom provider, outgoing messages were failing for a limited number of customer accounts across EU, US, and AUS Data Center.

The issue has now been resolved. Customers are requested to resend any messages that are failed during this period. If you continue to notice any further issues, please reach out to care@screen-magic.com

Duration:
Start Time: 2nd Feb 4:30 PM UTC
End Time: 2nd Feb 10:00 PM UTC
Posted Feb 02, 2026 - 16:30 UTC
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