Scheduled Maintenance on 21st May 2021, 12:30 to 4:30 UTC - Australia Users

Scheduled Maintenance Report for SMS Magic

Completed

The scheduled maintenance has been completed.
Posted May 21, 2021 - 16:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 21, 2021 - 12:30 UTC

Scheduled

Environment: **Australia Environment**

Date: 21 May 2021
Time: 6 PM IST to 10 PM IST

Type: Scheduled

Why:
Application backend version upgrade

Impact:
Sending Messages, Incoming Messages, DLR services and login to customer portal fo SaaS and Zoho will not be available.

Duration: 4 hours

Action required from Customers:
Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.
Posted May 05, 2021 - 14:18 UTC
This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Analytics Dashboard, SMS Magic Customer Portal).