Scheduled Maintenance on 27th June 2021, 3:30 AM UTC to 7:30 AM UTC - US Users
Scheduled Maintenance Report for SMS Magic
Completed
The scheduled maintenance has been completed.
Posted Jun 27, 2021 - 07:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 27, 2021 - 03:31 UTC
Scheduled
Environment: **US Environment**

Date: 27June 2021
Time: 3:30 AM UTC to 7:30 AM UTC

Type: Scheduled

Why:
Application backend version upgrade.

Impact:
Sending Messages, Incoming Messages, DLR services and login to customer portal fo SaaS and Zoho will not be available.

Duration: 4 hours

DataCenter: US

Action required from Customers:
Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.
Posted Jun 12, 2021 - 16:09 UTC
This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Buy Portal, Analytics Dashboard, SMS Magic Customer Portal).