Delay in Outgoing message services ( US Datacenter )
Incident Report for SMS Magic
There was an issue with our internal servers which caused the Degradation of performance.

Delay in sending messages from Salesforce, Zoho, and the SMS magic portal. Also, Consent services and Facebook messaging services were impacted.

We have restored the services and upgraded the performance of the internal components.

Data Center: ​US

Duration of Outage
Started At: 202​3​-0​4​-​5​ ​14:02​ UTC
Restored At: 2023-04-​5​ ​17:05​ UTC
Posted Apr 06, 2023 - 11:02 UTC
This incident affected: SMS Magic US Data Center (Message Delivery Service).