Disruption in email service - corrected ( EU datacenter )
Incident Report for SMS Magic
Resolved
Issue:
Due to a glitch in the email processing machine in our EU data center, the emails were not getting delivered to the customers. Our engineering team is investigating this.

Impact:
Email Service.

Resolution:
Email Services were restarted.

Data Center: EU

Duration of Outage
Started At: 3rd Sep 2021 7:00 UTC
Restored At: 9th Sep 2021 14:50 UTC
Posted Sep 09, 2021 - 15:17 UTC
This incident affected: SMS Magic Europe Data Center (SMS Magic Customer Portal).
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