Scheduled Maintenance on 26 Feb 2022, 8:30 AM UTC to 9:30 AM UTC - US Users

Scheduled Maintenance Report for SMS Magic

Completed

The scheduled maintenance has been completed.

Posted Feb 26, 2022 - 09:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 26, 2022 - 08:30 UTC

Scheduled

Environment: **US Environment**

Why:
Scheduled Maintenance activity. Improving cache services for application high availability.

Impact:
Sending messages, incoming messages, DLR services will not be available.

Duration of this activity:
Start at: 8:30 AM UTC Saturday, 26 Feb 2022
End at: 9:30 AM UTC Saturday, 26 Feb 2022

Duration: 1-hour

Action required from Customers:
The customer should not plan any campaigns. For automated messages, they may need to resend the messages.

Posted Feb 11, 2022 - 14:21 UTC

This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Buy Portal, Analytics Dashboard, SMS Magic Customer Portal).