The scheduled maintenance has been completed. Our team is consistently monitoring the system for any issues and will be fixing the issues identified at high priority. We haven't identified related issues till now.
Posted Jul 20, 2024 - 14:15 UTC
Verifying
Verification is currently underway for the maintenance items.
Posted Jul 20, 2024 - 09:56 UTC
In progress
Scheduled maintainence in progress.
Posted Jul 20, 2024 - 08:34 UTC
Scheduled
Why: Application backend infrastructure upgrade.
Impact: Sending Messages, Incoming Messages, DLR services & Login to Customer Portal for Saas & Zoho customers would not be available.
Duration of this activity: Start at: 8:30 AM UTC Saturday, 20th July 2024 End at: 2:30 PM UTC Saturday, 20th July 2024 Duration: 6 hours
Data Center - US
Action Required: Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.
Posted Jul 11, 2024 - 06:16 UTC
This scheduled maintenance affected: SMS Magic US Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Buy Portal, Analytics Dashboard, SMS Magic Customer Portal, Incoming messages, Email Service).