Emergency Scheduled Maintenance on 1st May 2022, 9:00 AM UTC to 9:30 AM UTC - Europe Users

Scheduled Maintenance Report for SMS Magic

Completed

The scheduled maintenance has been completed.

Posted May 01, 2022 - 09:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 01, 2022 - 09:00 UTC

Scheduled

Environment: **Europe Environment**

Why: Amazon RDS Database instances are scheduled to receive maintenance by Amazon Web Services Team on the underlying hardware.

Impact: Sending messages, incoming messages, and DLR services will not be available.

Duration of this activity:
Start at: 9:00 AM UTC Sunday, 1st May 2022
End at: 9:30 AM UTC Sunday, 1st May 2022

Duration: 30 minutes

Action required from Customers: The customer should not plan any campaigns. For automated messages, they may need to resend the messages.

Posted Apr 29, 2022 - 15:42 UTC

This scheduled maintenance affected: SMS Magic Europe Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Customer Portal, Analytics Dashboard, SMS Magic Buy Portal).