Monitoring has concluded, and we have confirmed that the previously impacted US Short Code SMS services on Verizon Route 1 have been restored to normal operating levels.
The issue is resolved at this time. We will continue to monitor the service for stability.
Posted Oct 04, 2026 - 05:43 UTC
Investigating
We are currently investigating an incident impacting Short Code SMS delivery to Verizon subscribers in the United States. Customers may experience intermittent delays with outbound (MT) SMS messages sent to Verizon subscribers via Short Code Route 1.
Impact:
Region: United States Carrier: Verizon Messaging Type: Short Code SMS Traffic: Outbound (MT) Impact: Intermittent message delivery latency
Our team is actively monitoring the situation and investigating the issue. We will provide further updates as we learn more. We apologize for any inconvenience and appreciate your patience and understanding.
Posted Sep 28, 2026 - 16:03 UTC
This incident affected: SMS Magic US Data Center (Message Delivery Service).