Carrier Partner Incident - SMS Delivery Receipts Latency

Incident Report for SMS Magic

Resolved

Monitoring for the issue impacting SMS delivery receipt services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

End Time : Feb 4, 13:35 PST

Posted Feb 04, 2026 - 21:39 UTC

Investigating

Start Time : Feb 04, 2026 - 07:12 PST

We have received a notification from our Provider regarding a carrier-partner incident currently impacting SMS delivery receipts services.
Customers may experience latency impacting inbound (MO) and outbound (MT) SMS delivery receipts.
The cause of this issue is under investigation at this time.

Posted Feb 04, 2026 - 15:25 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).