Carrier Partner Incident - Small U.S. carriers Short Code SMS Latency

Incident Report for SMS Magic

Resolved

This incident has been resolved.

Posted Aug 24, 2026 - 19:03 UTC

Update

The issue impacting outbound (MT) SMS via short code Small U.S. carriers has concluded and confirmed that previously impacted services have been restored to pre-incident health.
The issue is resolved at this time.
End Time : Aug 24, 10:49 PDT

Posted Aug 24, 2026 - 17:52 UTC

Investigating

There is a carrier-partner incident currently impacting short code SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via short code Small U.S. carriers.
The cause of this issue is under investigation at this time.
Start Time : Aug 24, 2026 - 07:54 PDT

Posted Aug 24, 2026 - 14:59 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).