Whatsapp Media Message Delivery Errors

Incident Report for SMS Magic

Resolved

The issue affecting WhatsApp media message delivery has been resolved, and it is operating normally at this time.

Posted Jun 16, 2026 - 20:13 UTC

Monitoring

The issue affecting WhatsApp media message delivery has shown improvement. We will keep monitoring for 2 hours.

Posted Jun 16, 2026 - 18:32 UTC

Investigating

We are currently observing elevated error rates impacting the delivery of WhatsApp media messages. Customers may experience failures when sending messages containing media attachments.

Our team is actively investigating the issue and working with the relevant partners to identify the root cause and restore normal service as quickly as possible.

We will provide further updates as soon as additional information becomes available.

Posted Jun 16, 2026 - 17:26 UTC

This incident affected: SMS Magic US Data Center (Message Delivery Service).