Campaign Messages service was affected (​​US​ Datacenter)

Incident Report for SMS Magic

Resolved

Issue:
​Outage of Campaign Messages from Salesforce

Impact:
​Customers campaign messages were stuck for this duration

Resolution:
​We have restored the campaign messages queuing service. ​The service is working fine now and our engineers are monitoring the system. ​

Duration of the outage.

Data Center:​ ​EU​ ​
​​Started At: June 21, 2024, 2:00 PM UTC
Restored At: June 22, 2024, 6:45 AM UTC
Posted Jun 21, 2024 - 14:00 UTC