Issue: Disruption in SMS sending using Twilio Provider

Observation: We were getting invalid ssl error from the twilio provider called “ssl: certificate_verify_failed”

Root cause: The SSL certificate was updated by Twilio and our SMS provider was using the older certificate because of which we were getting invalid certificate error.

Fix: We migrated the customers from legacy Twilio provider to Lambda Twilio proivder where the certificates validation is not happening and everything is working fine.