Scheduled Maintenance on 30th Dec 2021, 12 PM UTC to 1 PM UTC - Australia Users
Scheduled Maintenance Report for SMS Magic
Completed
The scheduled maintenance has been completed.
Posted Dec 30, 2021 - 13:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 30, 2021 - 12:01 UTC
Scheduled
Environment: **Australia Environment**

Why:
Improving the high availability of one of the critical components of the messaging infrastructure.

Impact:
Sending Messages, Incoming Messages, DLR services & Login to Customer Portal for Saas & Zoho customers would not be available.

Duration of this activity:
Start at 12:00 PM UTC Thursday, 30th Dec 2021
End at 1:00 PM UTC Thursday, 30th Dec 2021

Duration: 1 hour

Action required from Customers:
Customer should not plan any campaigns. For automated messages, They may need to resend the messages from salesforce again.
Posted Dec 16, 2021 - 07:09 UTC
This scheduled maintenance affected: SMS Magic Australia Data Center (SMS Magic REST API, Salesforce API, Zoho API, Message Delivery Service, DLR Sync with Salesforce, Incoming Message Sync with Salesforce, DLR sync with Zoho, DLR sync with Open API, Incoming sync with Zoho, Incoming sync with Open API, Converse Desk on SaaS Portal, Incoming MMS messages processing, SMS Magic Customer Portal, Analytics Dashboard, SMS Magic Buy Portal).